• Analysis, reports
• Omnibus survey
• Survey methods
  • Panel research (long-term studies)
  • Quantitative market research
  • Qualitative market research
  • Mystery Shopping
• GfK International
• Customer segmentation
• Sampling procedure
• Retail research
• User Experience/Usability Testing

Mystery shopping

With the help of our mystery shoppers we can provide you with a rapid and reliable picture of how customer advisors at your sales outlets actually work the market on a daily basis, and where you have potential to use targeted measures to be even more successful.

We provide critical advice on check lists and training and increase the effectiveness of your sales organization through targeted monitoring purchases and clear feedback.